/* ============ 反馈通道 · 页面专属样式 ============ */
.page-contact {
  --pc-line: rgba(34, 55, 107, .16);
  --pc-line-soft: rgba(34, 55, 107, .09);
  --pc-line-dark: rgba(233, 237, 245, .16);
  --pc-card: #FFFFFF;
  --pc-hero-glow: rgba(23, 168, 139, .22);
  background: var(--paper);
  color: var(--ink);
  overflow-x: hidden;
}

.page-contact .inline-link {
  color: var(--jade-deep);
  border-bottom: 1px solid rgba(23, 168, 139, .45);
  text-decoration: none;
  transition: border-color 180ms var(--ease), color 180ms var(--ease);
}

.page-contact .inline-link:hover,
.page-contact .inline-link:focus-visible {
  color: var(--jade);
  border-bottom-color: var(--jade);
}

/* ---------- 首屏 ---------- */
.page-contact .contact-hero-band {
  position: relative;
  isolation: isolate;
  background:
    radial-gradient(120% 90% at 88% 8%, var(--pc-hero-glow) 0%, rgba(23, 168, 139, 0) 58%),
    linear-gradient(158deg, var(--ink-900) 0%, var(--indigo-800) 58%, #1b2f5e 100%);
  color: var(--paper);
  padding-bottom: 8px;
  overflow: hidden;
}

.page-contact .contact-hero-band::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(-45deg, rgba(233, 237, 245, .055) 0 1px, rgba(233, 237, 245, 0) 1px 15px);
  pointer-events: none;
  z-index: -1;
}

.page-contact .contact-hero-inner {
  position: relative;
  padding-top: 22px;
  padding-bottom: 46px;
}

.page-contact .contact-crumb {
  margin-bottom: 26px;
  color: rgba(233, 237, 245, .62);
  font-size: 13px;
}

.page-contact .contact-crumb a {
  color: rgba(233, 237, 245, .74);
  text-decoration: none;
  transition: color 180ms var(--ease);
}

.page-contact .contact-crumb a:hover,
.page-contact .contact-crumb a:focus-visible {
  color: var(--jade);
}

.page-contact .contact-crumb .breadcrumb-sep {
  margin: 0 8px;
  color: rgba(233, 237, 245, .38);
}

.page-contact .contact-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 30px;
  margin-bottom: 40px;
}

.page-contact .contact-hero-copy .eyebrow {
  color: var(--gold);
}

.page-contact .contact-hero-copy .display-1 {
  margin: 12px 0 20px;
  color: var(--paper);
  max-width: 15ch;
}

.page-contact .contact-hero-copy .lede {
  color: rgba(233, 237, 245, .78);
  max-width: 60ch;
  font-size: 16px;
  line-height: 1.85;
}

.page-contact .contact-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.page-contact .contact-hero-stats {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  background: var(--pc-line-dark);
  border: 1px solid var(--pc-line-dark);
  clip-path: var(--cut-md);
}

.page-contact .contact-hero-stats li {
  background: rgba(15, 27, 61, .72);
  padding: 18px 16px 16px;
  display: grid;
  gap: 6px;
  align-content: start;
}

.page-contact .stat-num {
  display: block;
  font-size: 22px;
  line-height: 1.1;
  color: var(--jade);
  letter-spacing: .02em;
}

.page-contact .stat-label {
  display: block;
  font-size: 13px;
  line-height: 1.6;
  color: rgba(233, 237, 245, .66);
}

.page-contact .contact-shot {
  margin: 0;
  border: 1px solid var(--pc-line-dark);
  clip-path: var(--cut-lg);
  background: rgba(15, 27, 61, .55);
}

.page-contact .contact-shot img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .contact-shot .media-caption {
  padding: 12px 18px 14px;
  margin: 0;
  font-size: 13px;
  color: rgba(233, 237, 245, .62);
  border-top: 1px solid var(--pc-line-dark);
}

/* ---------- 01 反馈方式 ---------- */
.page-contact .contact-channels .section-head {
  margin-bottom: 34px;
}

.page-contact .contact-channel-grid {
  align-items: stretch;
}

.page-contact .contact-channel {
  display: flex;
  flex-direction: column;
  gap: 14px;
  background: var(--pc-card);
  border: 1px solid var(--pc-line);
  border-radius: 0;
  padding: 26px 22px 24px;
}

.page-contact .contact-channel .channel-no {
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--jade-deep);
  text-transform: uppercase;
}

.page-contact .contact-channel .card-title {
  margin: 0;
  font-size: 22px;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--ink);
}

.page-contact .contact-channel .card-text {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--muted);
}

.page-contact .channel-facts {
  margin: 4px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
  border-top: 1px dashed var(--pc-line);
  padding-top: 16px;
  flex: 1 1 auto;
}

.page-contact .channel-facts > div {
  display: grid;
  grid-template-columns: 76px minmax(0, 1fr);
  gap: 10px;
  align-items: baseline;
}

.page-contact .channel-facts dt {
  font-size: 12.5px;
  color: var(--muted);
}

.page-contact .channel-facts dd {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--ink);
  word-break: break-word;
}

.page-contact .channel-strong {
  color: var(--jade-deep);
  font-weight: 500;
}

.page-contact .contact-channel .btn {
  align-self: flex-start;
  margin-top: 4px;
}

/* ---------- 02 提交信息 ---------- */
.page-contact .contact-detail .section-head {
  margin-bottom: 32px;
}

.page-contact .contact-facts {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 1px;
  background: var(--pc-line-soft);
  border: 1px solid var(--pc-line-soft);
  clip-path: var(--cut-md);
}

.page-contact .contact-fact {
  position: relative;
  background: var(--pc-card);
  padding: 28px 24px 26px 26px;
  display: grid;
  gap: 10px;
  align-content: start;
  border-left: 3px solid rgba(23, 168, 139, 0);
  transition: border-color 180ms var(--ease), transform 180ms var(--ease);
}

.page-contact .contact-fact:hover {
  border-left-color: var(--jade);
}

.page-contact .fact-no {
  font-size: 13px;
  color: var(--jade);
  letter-spacing: .1em;
}

.page-contact .fact-title {
  margin: 0;
  font-size: 18px;
  font-weight: 800;
  color: var(--ink);
  letter-spacing: -.005em;
}

.page-contact .contact-fact p {
  margin: 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--muted);
}

.page-contact .contact-detail-note {
  margin: 28px 0 0;
  padding: 18px 20px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--muted);
  background: var(--mist);
  border-left: 3px solid var(--gold);
}

/* ---------- 03 处理流程 ---------- */
.page-contact .contact-process .section-head {
  margin-bottom: 34px;
}

.page-contact .contact-process .section-title,
.page-contact .contact-process .section-lead,
.page-contact .contact-process .eyebrow {
  color: var(--paper);
}

.page-contact .contact-process .eyebrow {
  color: var(--gold);
}

.page-contact .contact-process .section-lead {
  color: rgba(233, 237, 245, .72);
}

.page-contact .contact-flow {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  counter-reset: flow;
}

.page-contact .flow-step {
  position: relative;
  background: rgba(15, 27, 61, .68);
  border: 1px solid var(--pc-line-dark);
  border-top: 3px solid var(--jade);
  clip-path: var(--cut-md);
  padding: 26px 22px 24px;
  display: grid;
  gap: 12px;
  align-content: start;
  transition: transform 180ms var(--ease), border-color 180ms var(--ease);
}

.page-contact .flow-step:hover {
  transform: translateY(-4px);
  border-top-color: var(--gold);
}

.page-contact .flow-no {
  font-size: 34px;
  line-height: 1;
  color: rgba(23, 168, 139, .85);
  letter-spacing: .02em;
}

.page-contact .flow-title {
  margin: 0;
  font-size: 20px;
  font-weight: 800;
  color: var(--paper);
}

.page-contact .flow-step p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: rgba(233, 237, 245, .72);
}

.page-contact .flow-step .tag {
  justify-self: start;
}

.page-contact .contact-process-note {
  margin: 26px 0 0;
  padding: 18px 22px;
  font-size: 14.5px;
  line-height: 1.8;
  color: rgba(233, 237, 245, .74);
  border: 1px dashed var(--pc-line-dark);
  clip-path: var(--cut-sm);
  background: rgba(22, 38, 79, .45);
}

/* ---------- 04 进度查询 ---------- */
.page-contact .contact-progress-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 34px;
  align-items: start;
}

.page-contact .contact-progress-media {
  margin: 0;
  background: var(--paper);
  border: 1px solid var(--pc-line);
  clip-path: var(--cut-lg);
}

.page-contact .contact-progress-media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .contact-progress-media .media-caption {
  margin: 0;
  padding: 12px 18px 14px;
  font-size: 13px;
  color: var(--muted);
  border-top: 1px solid var(--pc-line-soft);
}

.page-contact .contact-progress-copy .section-title {
  margin: 10px 0 14px;
}

.page-contact .contact-progress-copy .section-lead {
  margin-bottom: 24px;
}

.page-contact .state-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--pc-line-soft);
  border: 1px solid var(--pc-line-soft);
  clip-path: var(--cut-sm);
}

.page-contact .state-item {
  background: var(--paper);
  padding: 18px 20px;
  display: grid;
  gap: 8px;
  align-content: start;
}

.page-contact .state-item .tag {
  justify-self: start;
}

.page-contact .state-item p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--muted);
}

/* ---------- 05 服务时段 ---------- */
.page-contact .contact-hours .section-head {
  margin-bottom: 32px;
}

.page-contact .hours-grid {
  align-items: stretch;
}

.page-contact .hours-block {
  background: var(--pc-card);
  border: 1px solid var(--pc-line);
  border-bottom: 3px solid var(--gold);
  padding: 24px 22px 26px;
  display: grid;
  gap: 12px;
  align-content: start;
  transition: transform 180ms var(--ease), border-bottom-color 180ms var(--ease);
}

.page-contact .hours-block:hover {
  transform: translateY(-4px);
  border-bottom-color: var(--jade);
}

.page-contact .hours-title {
  margin: 0;
  font-size: 17px;
  font-weight: 800;
  color: var(--ink);
  letter-spacing: -.005em;
}

.page-contact .hours-block p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
}

/* ---------- 06 协作与商务联系 ---------- */
.page-contact .contact-reach .eyebrow {
  color: var(--gold);
}

.page-contact .contact-reach .section-title,
.page-contact .contact-reach .section-lead {
  color: var(--paper);
}

.page-contact .contact-reach .section-lead {
  color: rgba(233, 237, 245, .72);
}

.page-contact .contact-reach .section-head {
  margin-bottom: 32px;
}

.page-contact .reach-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 18px;
}

.page-contact .reach-block {
  background: rgba(15, 27, 61, .62);
  border: 1px solid var(--pc-line-dark);
  border-left: 3px solid var(--jade);
  clip-path: var(--cut-md);
  padding: 26px 22px;
  display: grid;
  gap: 12px;
  align-content: start;
  transition: transform 180ms var(--ease), border-left-color 180ms var(--ease);
}

.page-contact .reach-block:hover {
  transform: translateY(-4px);
  border-left-color: var(--gold);
}

.page-contact .reach-title {
  margin: 0;
  font-size: 19px;
  font-weight: 800;
  color: var(--paper);
}

.page-contact .reach-block p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: rgba(233, 237, 245, .72);
}

.page-contact .reach-contact {
  background: rgba(22, 38, 79, .72);
  border: 1px solid var(--pc-line-dark);
  clip-path: var(--cut-md);
  padding: 24px 22px 22px;
}

.page-contact .reach-contact-title {
  margin: 0 0 16px;
  font-size: 13px;
  letter-spacing: .1em;
  color: var(--gold);
}

.page-contact .reach-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-contact .reach-list li {
  display: grid;
  gap: 4px;
}

.page-contact .reach-key {
  font-size: 12.5px;
  color: rgba(233, 237, 245, .55);
  letter-spacing: .04em;
}

.page-contact .reach-value {
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--paper);
  word-break: break-word;
}

.page-contact .reach-note {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px dashed var(--pc-line-dark);
  font-size: 13px;
  line-height: 1.75;
  color: rgba(233, 237, 245, .6);
}

.page-contact .reach-links {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 30px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 680px) {
  .page-contact .contact-facts {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .contact-hero-stats {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-contact .reach-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .reach-contact {
    grid-column: 1 / -1;
  }
}

@media (min-width: 900px) {
  .page-contact .contact-hero-inner {
    padding-top: 26px;
    padding-bottom: 56px;
  }

  .page-contact .contact-hero {
    grid-template-columns: repeat(12, minmax(0, 1fr));
    column-gap: 26px;
    row-gap: 30px;
    align-items: start;
    margin-bottom: 44px;
  }

  .page-contact .contact-hero-copy {
    grid-column: 1 / 9;
  }

  .page-contact .contact-hero-copy .display-1 {
    font-size: clamp(2.6rem, 4.6vw, 3.9rem);
  }

  .page-contact .contact-hero-stats {
    grid-column: 9 / 13;
    grid-template-columns: minmax(0, 1fr);
    align-self: stretch;
    align-content: start;
  }

  .page-contact .contact-shot {
    grid-column: 1 / 13;
  }

  .page-contact .contact-hero-inner > .contact-shot {
    margin-top: 0;
  }

  .page-contact .contact-flow {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0;
  }

  .page-contact .flow-step {
    border-left: 1px solid var(--pc-line-dark);
  }

  .page-contact .flow-step:first-child {
    border-left: 0;
  }

  .page-contact .contact-progress-grid {
    grid-template-columns: minmax(0, 6fr) minmax(0, 6fr);
    gap: 42px;
    align-items: start;
  }

  .page-contact .contact-progress-media {
    position: sticky;
    top: 96px;
  }

  .page-contact .reach-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-contact .reach-contact {
    grid-column: auto;
  }
}

@media (min-width: 1180px) {
  .page-contact .contact-hero-copy .display-1 {
    font-size: clamp(3rem, 4.4vw, 4.4rem);
  }

  .page-contact .contact-channel {
    padding: 30px 26px 28px;
  }
}

@media (max-width: 520px) {
  .page-contact .contact-hero-inner {
    padding-bottom: 34px;
  }

  .page-contact .contact-hero-actions {
    flex-direction: column;
    align-items: stretch;
  }

  .page-contact .contact-hero-actions .btn {
    text-align: center;
  }

  .page-contact .channel-facts > div {
    grid-template-columns: minmax(0, 1fr);
    gap: 2px;
  }

  .page-contact .flow-no {
    font-size: 28px;
  }

  .page-contact .reach-links .btn {
    flex: 1 1 100%;
    text-align: center;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .contact-fact,
  .page-contact .flow-step,
  .page-contact .hours-block,
  .page-contact .reach-block {
    transition: none;
  }

  .page-contact .contact-fact:hover,
  .page-contact .flow-step:hover,
  .page-contact .hours-block:hover,
  .page-contact .reach-block:hover {
    transform: none;
  }
}